Honoring Your Privacy Rights

The Company respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

1. Data Details We Obtain

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

2. Application of Your Personal Data

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:
  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.
The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement. Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information. We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list. We also use information in aggregate form (so that no individual user is identified) for the following purposes:
  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

3. Third-party announcment

We will obtain your explicit opt-in consent before sharing your personal data with any third party for marketing purposes. You have the right to withdraw your consent at any time by accessing the opt-out options provided in our communications.

4. Confidential Handling of Your Information

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Our Privacy Statement Updates

We reserve the right to change this Privacy Policy from time to time as we see fit, and your continued use of the site will signify your acceptance of any adjustment to these terms.

6. Our Contact Us Page

If you need to understand more about our Privacy Policy or have specific questions, please get in touch with us.

7. Cookie Collection Methods

Cookies are essential tools that store your preferences and automate login processes, as detailed in our Cookies Policy. We also maintain logs of technical details related to your visits, purely for statistical purposes, including your IP address, domain, the sites you navigated from, and your browser type. This information is strictly used to enhance site functionality and is never shared with third parties, except as required by law.